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Terms & Conditions

Last updated: 10/12/23

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1. Acceptance of Terms

By accessing and using the services provided by The Outdoor Sauna, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

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2. Services Offered

The Outdoor Sauna provides outdoor sauna services as described on the website and promotional materials. The company reserves the right to modify, suspend, or discontinue any aspect of the services at any time without prior notice.

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3. Booking and Payments

a. Users must provide accurate and complete information when booking The Outdoor Sauna services.

b. Payment must be made in full at the time of booking.

c. Cancellations are subject to our cancellation policy, as outlined on the website.

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4. Use of the sauna

a. Users agree to follow all safety guidelines and instructions provided by The Outdoor Sauna while using the sauna.

b. Users must not engage in any behaviour that may endanger themselves or others.

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5. Liability

The Outdoor Sauna is not liable for any injuries, damages, or losses incurred while using our sauna. Users assume all risks associated with the use of the sauna.

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6. Reservation of Rights

The Outdoor Sauna reserves the right to refuse service to anyone for any reason at any time.

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7. Intellectual Property

a. All content related to The Outdoor Sauna , including logos, branding, and promotional materials, is the property of The Outdoor Sauna and is protected by intellectual property laws.

b. Users may not reproduce, distribute, or display any portion of the promotional materials without the prior written consent of The Outdoor Sauna.

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8. Governing Law

These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts in England and Wales.

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9. Changes to Terms

The Outdoor Sauna reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the services after any changes constitutes acceptance of the revised terms.

By using our sauna services, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions, please contact us at info@the outdoorsauna.co.uk

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Privacy Policy

Last updated: 10/12/23

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1. Introduction

Welcome to the privacy policy of The Outdoor Sauna. This policy outlines how we collect, use, disclose, and protect your personal information when you use our sauna services and website.

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2. Information We Collect

a. Personal Information: When you book our mobile sauna services, we may collect personal information such as your name, contact information, and payment details.

b. Usage Information: We may collect information about how you use our website and services, including log data, device information, and location information.

c. Cookies: We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

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3. How We Use Your Information

a. Service Delivery: We use your personal information to provide and fulfill the sauna services you have booked.

b. Communications: We may use your contact information to communicate with you about your booking, updates, and promotional offers.

c. Improvement of Services: Your usage information helps us understand how our website and services are used, allowing us to improve and tailor our offerings.

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4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.

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5. Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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6. Your Choices

a. Access and Correction: You have the right to access and correct your personal information. You can do this by contacting us at info@theoutdoorsauna.co.uk

b. Opt-Out: You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send.

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7. Changes to This Privacy Policy

We reserve the right to update or change our privacy policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after any modifications indicate your acceptance of the changes.

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8. Contact Information

If you have any questions or concerns about our privacy policy, please contact us at info@theoutdoorsauna.co.uk

Sauna Susan in a bather running with a towel

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The Outdoor Sauna

Candleston Woods

Merthyr Mawr

Bridgend

CF32 0LS

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